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Senior Product Manager - Customer Operations Platform

  • Eneco - Rotterdam
  • Overig
  • > 5 years
  • €100.000 - €125.000
  • 32 - 40 hours
Apply

  • You will play a crucial role in Eneco's mission to become a climate-neutral, digital-first energy company. This includes driving radical electrification, phasing out fossil fuels, and accelerating sustainable solutions like green hydrogen and geothermal energy.

  • You will use data and continuous discovery to inform decisions, validate solutions, and enhance product success. This means you will play a key role in building and optimizing core internal platforms that enable operational excellence and scalable digital solutions.

  • You will work closely with various teams, including engineering, marketing, sales, and customer support, to drive alignment and execution. This ensures a holistic approach to product development and management, where you clearly communicate and execute Eneco's product vision and strategy.

Why choose Eneco?

Eneco is on a mission to become a climate-neutral, digital-first energy company and a leader in the European energy transition. Our One Planet strategy drives radical electrification, the phase-out of fossil fuels, and the acceleration of sustainable solutions like green hydrogen and geothermal energy. 

To achieve this, our Chief Digital Officer has established a team dedicated to disruptive digital innovations that will transform Eneco into a data-driven, customer-centric organization. As Group Product Manager for Business Capability Platforms, you will play a pivotal role in building and optimizing core internal platforms, enabling operational excellence and scalable digital solutions that benefit both customers and internal teams. 

What you’ll do

  • Product Vision & Strategy: Develop a compelling product vision aligned with company goals and articulate it clearly to stakeholders and teams. 

  • Roadmap Development: Define and maintain a product roadmap based on business priorities, customer needs, and technical feasibility. 

  • Cross team Collaboration: Partner with engineering, marketing, sales, and customer support teams to drive alignment and execution 

  • Product Vision & Strategy – enable Eneco’s platform’s product vision, ensuring alignment with company goals and customer needs. Collaborate cross-functionally to execute a clear product roadmap. 

  • Data-Driven Execution – Leverage data and continuous discovery to inform decisions, validate solutions, and enhance product success. 

  • Lead Platform Development – Become the knowledge expert og B2C internal platforms & steer operational efficiency and customer focus, ensuring alignment across teams and business units 

  • Enable (semi) automation and efficiency gains by leveraging data and modern platform capabilities, reducing friction for business teams and enhancing customer interactions. 

Is this about you?

You are a skilled and always curious product leader with a strategic mindset and a passion for delivering impactful solutions at scale. You thrive in a collaborative, fast-paced environment and can adjust to different ways of working. When problem solving, you put people before process / tools to keep your team moving forward at speed. You have a hands-on approach to product management tasks while able to zoom out and see the bigger picture. 

You’ll be responsible for

  • Discovery & Innovation – Use data-driven insights to prioritize impactful solutions – both long and short term. 

  • Scrum and Agile Leadership – Facilitate agile rituals to enhance collaboration and productivity. 

  • Roadmap & OKRs – Develop and align the product roadmap with team and company goals. Driving automation and improvements to enhance operational efficiency. 

  • Vision Evangelism – Champion your product vision and way of working to inspire internal and external stakeholders to come along 

This is where you’ll work

You’ll join Eneco’s dynamic digital organization, based in Rotterdam, where collaboration and innovation drive the energy transition. Work closely with a multidisciplinary team in an environment that values your ideas and expertise, and make a direct impact on Eneco’s mission to become carbon neutral. 

What we have to offer

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Gross annual salary between €100.000 and €125.000

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing.
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FlexBudget

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing. Have it paid out, use it to buy extra holiday days or save it up for something nice, it's up to you.
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Personal and professional growth

Eneco is fully committed to help you in your personal and professional development.
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Hybrid working, at home or in the office

You work 40% at the office and 40% at home. The other day you decide what works best for you.

Want more information about our terms of employment?

Here's what you get from us
Werken bij Eneco is voor iedereen

Work that works for you and the climate

If you decide on a career at Eneco, you are choosing ambition, growth and opportunities. You will have all the space you want to improve yourself and do your job the way that suits you best, which includes having a good work-life balance. You can work to a flexible schedule and work partly from home if your role allows it.
That is how you can work on your own future and on the future of the world. After all, you and your 4,000 colleagues are committed to our mission: climate neutrality by 2035. We assist customers to accelerate their sustainability efforts, devise innovative solutions and seize opportunities with both hands. Are you ready?

The phases of our application procedure:

Application procedure, 1 applying, 2 introduction interview, 3 online assessment, 4 follo-up interview, 5 offer time and 6 congratulations with your new job

Want to know more about this job function?

Please reach out to our recruiter

Questions about the application procedure

Feel free to contact our recruiter:

Michelle de Bruijn

+31644185819

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