Head of Operations

You will be part of Eneco's Trade department, operating in a dynamic trading environment and contributing directly to the delivery of Eneco's strategic ambitions and the One Planet Plan.

As Head of Operations, you are accountable for the operational continuity and performance of Eneco Energy Trade. You lead a team of approximately 35 professionals across Dispatching, Account Support & Settlement, Backoffice and Data Management, ensuring reliable execution of mission-critical, business-critical and financial operational processes. You safeguard operational performance, manage operational risks and ensure incidents are addressed effectively, while continuously identifying opportunities for improvement. 

You are responsible for the operational execution of Eneco's Virtual Power Plant and trading operations landscape. Together with your teams, you ensure energy positions are nominated correctly, settlements are completed accurately, trades are processed flawlessly and market obligations are fulfilled in a compliant manner. Operational readiness, service reliability and process quality are key priorities. 

Operational Excellence is a core pillar of the role. You drive continuous improvement through standardization, optimization, automation and digitalization. You actively explore and implement technologies such as AI, advanced analytics and Robotic Process Automation to improve efficiency, quality and scalability across the operational value chain. 

You develop and communicate a clear long-term vision for Trade Operations and translate that vision into tangible improvements. You balance immediate operational priorities with strategic transformation initiatives, ensuring the organization is equipped for future growth and increasing market complexity. 

Stakeholder management is critical to success. You work closely with Trading, Commercial, Asset Operations, Finance, Risk, Tech and external parties such as TSOs, DSOs and IT service providers. You are able to build alignment across competing priorities, act as a senior sparring partner and ensure decisions are translated into effective operational execution

• You have a Master's degree and at least 10 years of relevant experience in Operations, Energy, Trading, Technology or another complex operational environment
• You have proven leadership experience managing professionals, team leads and multidisciplinary teams in a high-performance environment
• Mission-critical operations are in your DNA. You remain effective under pressure, are decisive during incidents and know how to balance short-term delivery with long-term improvements
• You take ownership, are decisive, and can prioritize effectively under pressure while balancing short-term and long-term objectives
• You have a strong track record in Operational Excellence, process optimization, automation, digital transformation and organizational development
• You are a strong stakeholder manager, capable of creating alignment and driving results across business, technology and external partner networks
• You are able to operate at strategic, tactical, and operational levels, and effectively connect technical and business stakeholders
• You have strong analytical skills and can translate complex topics into practical, scalable solutions

Please note, it is important for this position that you have good command, both written and spoken, of the Dutch language.

• Operational continuity and performance of Eneco Energy Trade, ensuring reliable execution of mission-critical, business-critical and financial operational processes
• Leadership and development of a team of approximately 35 professionals, building a high-performing, scalable and future-proof operations organization
• Operational Excellence, driving automation, digitalization, AI adoption, standardization and continuous improvement across Trade Operations
• Operational performance of Eneco's Virtual Power Plant, dispatching, settlements, backoffice activities and data management processes
• Stakeholder alignment and prioritization across Operations, Trading, Commercial, Asset Management, Finance and Tech, balancing short-term operational needs with long-term strategic objectives. 

Working at Eneco means working at a sustainable company where we strive for a new world. A world that is smarter, better, cleaner, more fun and more livable. We do this together with more than 3,000 colleagues, according to 'the new way of working', in a beautiful modern building: Eneco World. And we work from the values Customer first, Together and Trust & Responsibility. Eneco World is easily accessible: a two-minute walk from Rotterdam Alexander metro and train station.

You will work as Head of Operations within Eneco Trade Operations & IT. The Operations domain is responsible for the reliable execution of the operational processes that underpin Eneco's trading activities and Virtual Power Plant. The team consists of approximately 35 professionals working across Dispatching, Account Support & Settlement, Backoffice and Data Management. The environment is dynamic, fast-paced and business critical. Every day, the teams support the execution of complex energy transactions, customer contracts and operational processes that directly impact Eneco's commercial and sustainability ambitions. Operational reliability is essential, while continuous improvement and innovation remain equally important.

You will be part of the Trade Operations & IT Management Team and play a key role in shaping the future of Trade Operations. Together with Trading, Commercial and Tech colleagues, you will help build a scalable, digital and data-driven operation that supports Eneco's continued growth and leadership in the energy transition.

You will be part of the Eneco’s Energy  Trade domain and work in a dynamic trading environment. With a diverse team of more than a two hundred highly educated employees, we are working on an optimal market vision that supports Eneco's sustainability objectives.  Eneco Energy Trade forms a busy, sometimes hectic working environment that requires a lot of personal initiative and insight. We quickly switch with each other in an informal, collegial atmosphere. Within Trade, the commercial, operation and IT-teams work closely together to delivery our ambitions. You shape the energy transition yourselves. This is a rewarding but a challenging task.