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Engineering Manager - Trade Service Integration & Development

  • Eneco - Rotterdam
  • Software Engineering
  • > 5 years
  • €95.000 - €140.000
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  • Drive the stability of Eneco’s trading landscape

    You ensure that complex, multi-vendor trade services operate as one reliable ecosystem that underpins Eneco’s energy trading and business continuity.

  • Own end-to-end service integration at scale

    With full accountability across infrastructure, application support, and external providers, you shape how services are delivered, governed, and continuously improved.

  • Lead technical excellence during the energy transition

    You balance operational reliability with modernisation, architecture decisions, and long-term resilience in a mission-critical domain.

Why choose Eneco?

Eneco is accelerating the energy transition, and our trading capabilities are central to this ambition. As Engineering Manager – Trade Service Integration & Development, you are responsible for the end-to-end integration and operation of trade-related services across multiple internal teams and external vendors.

You ensure that infrastructure and application support services function as one cohesive ecosystem, meeting business outcomes, SLAs, and compliance standards. From an engineering perspective, you take ownership of trade planning, business continuity, and operational excellence, while also driving technical improvements and modernisation alongside ongoing development.

You work closely with architects, platform teams, product management, and external providers to ensure Eneco’s trade services remain stable, secure, and future-ready.

What you’ll do

End-to-end service ownership

  • Own the SIAM operating model for Trade, including cross-provider SLAs, OLAs, runbooks, handovers, and escalation paths
  • Coordinate internal teams and external providers under a single, clear governance model
  • Ensure services across infrastructure and application management operate as one integrated landscape

Operational excellence & ITIL leadership

  • Lead Incident, Major Incident, Problem, and Change processes in line with ITIL practices
  • Trigger and manage Major Incident processes, including stakeholder communications and escalations
  • Ensure consistent ways of working across Trade colour teams (DevOps, QA, environments, security compliance, release management)

Service governance & transparency

  • Maintain ServiceNow as the system of record for Incident, Problem, Change, and CMDB
  • Ensure CMDB accuracy and CSDM alignment; drive remediation of data quality gaps and audit actions
  • Run weekly Operations Reviews and monthly Vendor Performance Reviews
  • Maintain a Continuous Service Improvement (CSI) backlog and track progress

Vendor & commercial management

  • Manage and govern external providers delivering Trade services
  • Translate business outcomes into measurable service targets and negotiate improvements
  • Manage vendor contracts for Trade systems (e.g. Volue, Bofit)
  • Recommend contractual remedies and scope adjustments based on performance data

Engineering leadership & strategic alignment

  • Align with Product Management on OKRs, feasibility, and capacity planning
  • Partner with the platform team and CMC on lifecycle management, monitoring, disaster recovery, and business continuity
  • Take ownership of Trade-wide technical initiatives (e.g. Dynatrace)
  • Represent engineering for Trade colour teams to senior stakeholders

Is this about you?

Experience & background

  • 8–10+ years of experience in IT operations or service delivery within complex, multi-vendor environments
  • Proven leadership in SIAM-based models
  • Strong experience in trade, financial systems, or other mission-critical domains is an advantage

Skills & expertise

  • Vendor governance, contract management, and SLA/OLA management
  • Leadership of Incident, Problem, and Change processes
  • Strong stakeholder communication and reporting skills
  • Data stewardship and service performance analytics
  • Ability to balance operational stability with technical improvement and modernisation

Certifications & knowledge

  • ITIL 4 certification (Managing Professional preferred)
  • SIAM Foundation or Professional certification
  • Practical experience with ServiceNow and familiarity with CSDM

You’ll be responsible for

You operate at the intersection of engineering, operations, and governance, working closely with:

  • Trade application and platform teams
  • SIAM, security, audit, and data owners
  • External managed service providers (service desk, NOC, TAM teams)

You lead through influence, structure, and clarity, enabling teams and partners to deliver reliably in a complex, high-availability environment.

This is where you’ll work

  • A senior engineering leadership role with real impact on Eneco’s trading capabilities
  • Competitive salary and performance-related bonus
  • Excellent pension scheme
  • Hybrid working model with flexibility and autonomy
  • Mobility allowance or public transport card
  • Substantial personal development and training budget
  • A collaborative environment where engineering quality and purpose go hand in hand

What we have to offer

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Gross annual salary between €95.000 and €140.000

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing.
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FlexBudget

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing. Have it paid out, use it to buy extra holiday days or save it up for something nice, it's up to you.
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Personal and professional growth

Eneco is fully committed to help you in your personal and professional development.
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Hybrid working: home, office or abroad

Work 40% at the office, 40% from home, and 20% flexibly. With manager approval, you may work abroad (within approved countries) up to 3 weeks/year, max 2 consecutively.

Want more information about our terms of employment?

Here's what you get from us
Werken bij Eneco is voor iedereen

Work that works for you and the climate

If you decide on a career at Eneco, you are choosing ambition, growth and opportunities. You will have all the space you want to improve yourself and do your job the way that suits you best, which includes having a good work-life balance. You can work to a flexible schedule and work partly from home if your role allows it.
That is how you can work on your own future and on the future of the world. After all, you and your 4,000 colleagues are committed to our mission: climate neutrality by 2035. We assist customers to accelerate their sustainability efforts, devise innovative solutions and seize opportunities with both hands. Are you ready?

The phases of our application procedure:

Application procedure, 1 applying, 2 introduction interview, 3 online assessment, 4 follo-up interview, 5 offer time and 6 congratulations with your new job

Want to know more about this job function?

At Eneco, you work on solutions that matter. We are committed to becoming climate neutral and believe this requires strong technology, reliable operations, and empowered people. You’ll join an organisation that values ownership, transparency, and continuous improvement — and where your work directly supports the energy transition.

Questions about the application procedure

Feel free to contact our recruiter:

Faisal Faik

Recruiter

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